Job Description for Housing Support Staff

Support Worker: Leaving Care 16-18-year-old Supported Housing Worker

Jigsaw Recovery Project CIC (JRP) is a housing provider operating across the North East of England. We believe that everyone should have a home and, where needed, support to be independent. We endeavour to provide bespoke care packages for bespoke care needs, to the people we serve on a daily basis. Our aim is to provide affordable, high quality housing and support for people in housing need.

Within our supported accommodation services, we work with young people and adults experiencing multiple needs of disadvantage, including homelessness, substance misuse, offending behaviour and mental health.

We are currently looking for a team of Support Workers (37.5 hours per week) to provide high quality support to care leavers aged 16-18 years in our new supported accommodation service in Gateshead. The service is aimed at providing valuable support to enable young care leavers to become “tenancy ready” on their journey to independence. Successful candidates will work as part of a highly skilled and motivated team, working within a shift rota system, covering evenings and weekends when needed.

Our ideal candidate will be passionate about working with young people, have experience of working with young care leavers and have a solid understanding of engaging, supporting and motivating young people. They will have experience of some of the challenges and risks young people face which could impact on their personal development, life skills and life chances. As part of supporting independence, our skilled support team will also assist young people to achieve life skills, find opportunities for engaging in employment, education and training.

Working in partnership with other agencies and community groups, you will help young people settle into stable accommodation, encourage them to access services and improve their quality of life. We treat every person as an individual and support them in line with their pathway plan to help them achieve positive outcomes.

Our ideal candidates will have:

  • A commitment to and understanding of supporting young people.
  • Experience of working with young people with multiple needs.
  • Strong work ethic.
  • NVQ Level 3 Health and Social Care or equivalent in a related subject.
  • Excellent written and verbal communication skills and the ability to manage and prioritise your workload accordingly.
  • Driving licence and car user.
  • Flexible with your working hours to meet the needs of customers where appropriate.
  • DBS is required. (supplied by JRP)

As part of our commitment to making JRP a great place to work, we offer a comprehensive reward and benefits package including 28 days annual leave per year (inclusive of public holidays) plus an extra day off for your birthday.

We have a Candidate Privacy Policy which is in line with the EU General Data Protection Regulation (GDPR) effective from 25 May 2018. The updated Privacy Policy has been designed to make our data processing activities as transparent as possible. We encourage you to look at the updated documents and if you have any questions please contact us.

Job Type: Full-time 2-year contract, with potential further 2-year extension.

Salary: £17,000.00 to £19,000.00 /year

Experience: Supported Housing Environment 1-year minimum

Location: Newcastle & Gateshead (North East, England)

Application closing date 12.00pm 16th November and Interviews will take place at Jigsaw Recovery Project on the 22nd and 23rd November 2018.


To apply for this position please download and read full job spec here then complete our application form, available to download here as a Word document or PDF format here.

Get in Touch

You can contact us by completing our enquiry form or using the details below.

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+44 (0)191 4900589

Jigsaw Recovery Project, St Mark's Church Shipcote Terrace, Gateshead NE8 4AA